Conflict as a basis for growth

Conflicts cost a lot of money, time and... energy! Such a waste of airtime. From your own conflict style and supported by a few crucial insights, you will learn how to approach the power of conflict decisively but positively and in a solution-oriented way, how to stay below the boiling point and above the freezing point. You learn to relieve tension from composure and from there, showing understanding, questioning and listening, to create openings towards agreement or... to agree that you disagree.